We’ve been doing some testing on the wire frames for the website to make sure we’ve got everything in the right place. We’re asking people to tell us how they would tackle the following scenarios:
- You are looking for a job
- You are looking for a planning application by post code
- You want to find information on Medway Park leisure Centre
- You want to find more information on how to apply for council housing
- You are looking for a bus route and timetable
Have a go and let us know your feedback and suggested improvements to the positioning of elements on the page – visit http://www.wickedweb.net/sites/medway/wireframes/. Please let us know your feedback to each task by commenting in the box at the bottom of this page or emailing communications@medway.gov.uk.
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May 24, 2010 at 9:26 am
I did the sire frame testing,
it looks everything very well organised. I find job search is more easy than the existing site with the options (push buttons).I don’t find the medway council is Beacon council logo and other achievement credentials like investor in peoples,awards…
key information in various languages ?
Thanks
suresh
May 20, 2010 at 12:03 pm
[...] know that many of you visit the website to ‘do’ and not to browse! Take a look at the wire frame and design to see how we’re planning to structure top tasks in the most user-friendly [...]
April 28, 2010 at 8:49 am
I clicked on test wire frames and then find a job…but it has brought up a page where most of the information is written in a different language than English, I can speak 2 other languages but not the one it displayed. I don’t feel it is very useful for me that way.
April 29, 2010 at 8:51 am
Thanks Janette. I should have explained, this is placeholder text and doesn’t mean anything. The thing we’re trying to test at the moment is the navigation and structure so the content is only there for tabs and headers. We’ll let you know when we start to fill in the content.
April 9, 2010 at 7:34 am
Overall layout and design works well for me. Modern, easy to navigate generally.
Re the tasks: Found the job and housing sections no problem – “obvious” path. Planning, Medway Park and Buses took a little longer. Had to look around more as I was constantly tempted by the I Want To… tab but eventually found these things through the I Am… tab.
Will the site have an RSS feed/feeds? Wireframe didn’t fit on my 1024×768 resolution screen without scrolling. Will the final design be fixed width or fluid?
April 9, 2010 at 12:14 pm
Thanks for your feedback Gary.
The heatmaps are showing that many people are tempted by the ‘I am’ and ‘I want to’ sections above the standard navigation – this further highlights that we’ll have to provide a lot of information on the landing pages for these options as they will be well used for a multitude of tasks. Do you think it would be useful to add a ‘find something’ option under the ‘I want to’ tab? We considered this originally but then thought people would use the search box rather than this.
Yes, the site will have feeds. It will be fixed width – I’ll feed your comments re screen resolution back to the designers & developers. Thanks
April 9, 2010 at 1:13 pm
The tabs, ‘I am’ and ‘I want to’ etc did tend to draw me to them. I can see this being a main navigation method for many people.
A ‘find something’ option under the ‘I want to’ tab might be a good idea – just another search box really, but at least it will be where people are looking when they go to that tab.
April 8, 2010 at 3:10 pm
Also Eve, if you want to walk through these tasks with us in person, we’ll be out and about doing lots of testing – there is a list of locations on the right tab called ‘consultation plan’.
If you want us to come to your place of work, just email me rachel.davis@medway.gov.uk
April 8, 2010 at 2:58 pm
did not understand how to approach this task, most of what i am reading is alien. i could not see how to find phone numbers as like most middle aged people i will always speak to a person first and last. what is twitter for gods sake? no idea what to do with that.
would never wabt to do things on line and i am far from alone in that!
realise could not go far with this mock up but hope clearer details of places and events etc would quickly be available
April 8, 2010 at 3:06 pm
Thanks for your comments Eve – we’re going to make sure that phone numbers are prominent on each page and we do recognise that for many people, speaking to somebody face to face or on the telephone is always preferable to going online.
However, Internet usage is going through the roof so we want to make sure we invest in providing the best online experience we can. By allowing those who prefer online communication to quickly and easily find or do what they want to via the Internet, it is going to free up the offline channels (i.e. phone lines) for you, so that you’re not spending time and money in a queue.
Twitter is a social media channel which allows bite-sized updates of the council’s news. We welcome comments on the use of social media on the home page – does it add value or confuse the main issues? All thoughts would be appreciated.